About the client: A leading SFB in India with a widespread presence across the country.
About the project : Training should cover the following points
1. Disbursal Process
2. Collections Process and ensuring that the payments are on time.
3. Learning the demographics, group dynamics, group participation and working towards building a rapport with key members of the group.
4. Ensuring that the group is cognisant of the duties of good financial habits, does not indulge in loans from multiple sources and ensures timely repayment.
5. Renewal of loans and ensuring good credit score for the group.
6. Ensuring good collection processes, with smart collections, vigilant cash flow tracking for customers, ensuring no improper pressure tactics.
7. Identifying varying collection methodology for due and overdue payments in urban and rural segments.
8. Ensuring zero NPA in the locations under responsibility
9. Ensuring Bank’s brand doesn’t get impacted during operations.
Trainer should have his/her own content. Product content will be provided by Client.
Qualification Requirement:
– Should have had at least 15 years of experience as a JLG operations person.
– The professional should have been a practitioner with having supervised various JLG teams and having grounds-up experience in at least 2 states, with differing demographics like rural and urban as part of the portfolio
– Prior experience in documentation, good communication skills and an attention to detail.
– Good quality English and strong in Marathi and Hindi.
To apply for this job email your details to contact@finnet.co.in